Privacy Policy
Last Updated: [Date]
Welcome to RISHTEY HUB. Your privacy and trust are important to us. This Privacy Policy explains how RISHTEY HUB collects, uses, stores, protects and shares information when you use our website, services or communicate with us.
By using our website or submitting your information to RISHTEY HUB, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the services you use, we may collect information such as:
- Full name
- Age and date of birth
- Gender
- Contact number and email address
- City, state and country
- Educational and professional information
- Marital status
- Family-related information
- Partner preferences and expectations
- Religious/community information where voluntarily provided
- Photographs and profile information
- Lifestyle and other information voluntarily provided for matchmaking
- Communication and enquiry details
- Payment or transaction information, where applicable
We only request information that is reasonably required to provide our matchmaking and related services.
2. How We Use Your Information
The information you provide may be used to:
- Create and manage your RISHTEY HUB profile
- Understand your preferences and expectations
- Identify potentially suitable matches
- Communicate with you regarding our services
- Provide personalized matchmaking assistance
- Coordinate communication between interested individuals or families where appropriate
- Process payments and service requests
- Improve our website and services
- Respond to enquiries and provide customer support
- Maintain security and prevent misuse of our services
- Comply with applicable legal requirements
3. Profile and Matchmaking Information
RISHTEY HUB is a matchmaking service. Information submitted for matchmaking may be used to identify suitable profiles.
We aim to share profile information only in accordance with the matchmaking process and applicable permissions. We encourage users to carefully consider what personal information they choose to provide.
RISHTEY HUB does not guarantee the accuracy, authenticity, intentions, background or suitability of any individual or family using the platform.
Users are responsible for independently verifying important information before proceeding with any relationship, engagement, marriage or financial transaction.
4. Photographs and Profile Content
If you voluntarily submit photographs, biographies or other profile information, you authorize RISHTEY HUB to use such information for providing matchmaking services.
We may display or share relevant profile information with suitable prospective matches or their families as part of the matchmaking process, subject to our service procedures and applicable permissions.
You should not submit photographs or information that you do not have the right to share.
5. Sharing of Information
We do not sell your personal information as a product.
Information may be shared when reasonably necessary for providing our services, including:
- With potentially suitable matches
- With family members or representatives involved in the matchmaking process, where appropriate
- With service providers assisting us with website hosting, payments, communication or technical services
- When required by law, court order or a lawful government request
- To protect the rights, safety and security of RISHTEY HUB, our users or others
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
6. Payment Information
Where online payments are available, payments may be processed through third-party payment gateways.
RISHTEY HUB generally does not directly store complete debit-card, credit-card or banking credentials. Such information may be processed by the relevant payment provider according to its own privacy and security policies.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website usage
- Improve website performance and user experience
- Maintain website security
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure. Users should therefore understand that transmission of information over the internet carries some level of risk.
9. Data Retention
We may retain your information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, comply with legal obligations and protect our legitimate interests.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Choices and Rights
Depending on applicable law, you may have the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent for certain uses of your information
- Request information about how your data is being used
- Contact us regarding privacy-related concerns
Some requests may be subject to legal, contractual or operational limitations.
11. Children's Privacy
RISHTEY HUB is intended for adults seeking matrimonial or life-partner services.
We do not knowingly collect personal information from children for the purpose of matchmaking. If you believe that a child has submitted personal information to us, please contact us so that appropriate action can be taken.
12. Third-Party Websites
Our website may contain links to third-party websites, social media platforms or other services.
RISHTEY HUB is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. User Responsibility
Users should avoid sharing sensitive information such as passwords, OTPs, banking PINs, complete financial credentials or unnecessary identity documents with other users.
RISHTEY HUB will not ask you to disclose your account password or OTP through an unsolicited communication.
Users should independently verify the identity and information of prospective matches before sharing sensitive personal information or making financial commitments.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be posted on this page with a revised "Last Updated" date.
15. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
RISHTEY HUB
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Address: [Your Business Address]
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
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RISHTEY HUB — Connecting families, creating meaningful beginnings, InshaAllah. ❤️